In order to streamline support requests and better serve you, we use a support ticket system.
You can also contact us directly by email at support@ftjmedia.com
You can check our blog for any current bugs, outages, or updates that might already have been reported here: https://blog.ftjmedia.com
Every support request is assigned a unique ticket number that you can use to track progress and responses online. For your reference, we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.